Receive news via email
The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is increasing the delivery of safe food handling and preparation information by expanding the hours of its Meat and Poultry Hotline and Ask Karen chat services. FSIS is focusing on the reduction of foodborne illness, and one way to contribute to that reduction is to increase public awareness of safe food handling information.
FSIS’ Meat and Poultry Hotline has been educating consumers since 1985. The toll-free telephone service assists in the prevention of foodborne illnesses by answering consumers’ questions about the safe storage, handling and preparation of meat, poultry and egg products. The hotline is now open for two additional hours, from 10 a.m. to 6 p.m. ET.
The hotline is accompanied by Ask Karen, a 24-hour online service that provides answers to thousands of frequently asked questions and also allows consumers to email or live-chat with a food safety specialist during operating hours.
Consumers can contact the Meat and Poultry Hotline to speak to a live food expert at 1-888-674-6854, or visit Ask Karen to chat or email (in English or Spanish), Monday through Friday from 10 a.m. to 6 p.m. Eastern Time/7 a.m. to 3 p.m. Pacific Time.
All form fields are required